Top Customer Success Jobs in Baltimore, MD

The Technician will provide first-level support for satellite communication equipment, perform maintenance and troubleshooting, and ensure service availability at Satellite Ground Stations.

The Senior Director will lead the global Concierge Member Experiences team, driving strategic growth, managing performance, and enhancing member experiences through innovation and collaboration with product teams.

The role involves managing test environments, leading teams, overseeing infrastructure support, and maintaining quality standards in testing processes.

The Senior Partner Success Associate will manage relationships with care partners, ensuring their happiness and engagement while collaborating internally to drive strategic partnership growth.

The Manager of Customer Success will lead a team, manage customer relationships, and ensure a high-quality customer experience while driving account growth and retention.

The Technical Account Manager enhances customer experience by providing product support, managing account utilization, leading projects, and fostering relationships to improve satisfaction.

The Customer Success Manager will drive customer engagement, adoption, renewals, and expansion for mid-market and enterprise clients, ensuring revenue retention and growth through strategic partnerships and relationship building.

The Senior Client Success Manager will oversee client relationships in programmatic advertising, manage campaign executions, and ensure clients meet performance goals.

As a Director of Partner Success, manage higher education partners, enhance relationships, drive renewals, and ensure partner satisfaction and growth.

The Customer Onboarding & Enablement Specialist facilitates onboarding and enables customers, creates educational resources, hosts enablement sessions, tracks progress, and collaborates with product teams.