Top Customer Success Jobs in Washington, DC

Lead and grow the Customer Success program, manage a team, develop initiatives for customer retention, and enhance customer satisfaction.

As a Customer Success Engineer, you will support clients' implementation and adoption of the Quantum Metric platform, ensure their goals are met, and develop custom JavaScript functions for real-time analytics.

The Customer Success Manager at Nitra is responsible for onboarding customers, enhancing their experience, tracking performance, and resolving issues to ensure client retention and growth.

The Enterprise Customer Success Manager ensures customers gain full value from the BetterUp platform through relationship building, value delivery, and proactive account management while collaborating with teams for renewals and expansions.

Manage client accounts, drive product adoption, deliver tailored insights, monitor account health, and foster client relationships to ensure success.

The VP of Customer Success leads the postsale customer lifecycle, focusing on improving loyalty, retention, and growth by maximizing client value from Forrester's offerings.

As a Customer Success Manager, you will enhance client relationships post-sale, develop engagement strategies, and ensure client satisfaction and retention through proactive communication and collaboration with internal teams and stakeholders.

Manage customer and channel partner relationships, ensure a first-class experience, track performance, and drive growth while resolving issues.

The Customer Success Coordinator manages customer requests, coordinates solutions, provides administrative support, and communicates with internal teams and customers.

Lead global Customer Onboarding and Adoption teams, focusing on engaging low ARR customers, enhancing their value, and ensuring operational excellence in customer success.

The Customer Success Associate will assist in project management, content operations, and client engagement to ensure successful implementation of Mytonomy's platform.

Lead strategic customer engagements, ensuring business value delivery and strong relationships with major corporate clients. Oversee implementation, training, and onboarding while identifying growth opportunities and influencing product development.

As a Customer Success Manager, you'll build client relationships, drive user adoption, and ensure customer satisfaction, managing the post-sales lifecycle effectively.

Lead the design and execution of a scalable model for global post-sale teams, focusing on customer journey mapping, retention forecasting, and automation.

Manage Customer Success processes, oversee reporting and forecasting, optimize operations, and collaborate with leadership to drive customer retention and growth.

Manage a portfolio of SMB and Mid-Market customer accounts, ensuring successful onboarding, renewals, and growth while collaborating with cross-functional teams to improve processes and training programs.

The Customer Success Manager II oversees customer accounts, ensuring satisfaction through effective onboarding, support, and relationship management to drive revenue retention and product usage.

The Customer Success Manager in the public sector drives AI adoption, advises government clients, manages implementations, and fosters ongoing customer relationships to ensure success and satisfaction.

As a Customer Success Strategist, serve as the main point of contact for enterprise customers, ensuring value extraction from the platform through technical fluency and relationship management.

The Customer Success Representative at Kalibri will assist customers, manage support requests, conduct data audits, and collaborate across teams to enhance client experience.

As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.

The Customer Success Manager will guide clients through onboarding, drive platform adoption, build relationships, and provide strategic recommendations for success with Resonate's solutions.

As a Sr. Technical Success Manager, you will drive adoption and success for Sprinklr's strategic customers in Marketing, Social, and Advertising through technical advising and strategic partnerships.